Privacy Policy

Effective Date: May 1, 2025

1. Introduction
NorthStar is committed to protecting the privacy and personal information of the youth, families, and communities we serve across Durham Region, Toronto, Peel, and York. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website [www.northstar.org] and services.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details when you complete a form, register for a service, or contact us.

• Usage Information: Pages visited, IP address, browser type, and device information collected through cookies and analytics tools.

3. How We Use Your Information
We use your personal information to:

• Respond to inquiries and provide relevant services or resources

• Improve our website, programs, and service delivery

• Maintain safety, security, and legal compliance

• Report anonymized data for funding and research purposes (no personal identifiers are shared)

4. Consent
By using our website or submitting your information, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us.

5. Disclosure of Information
We do not sell or rent personal information. We may share information with trusted service providers and partners only as necessary to fulfill the purposes listed above, and always in accordance with confidentiality agreements and applicable law.

6. Data Security
We implement safeguards to protect your information, including secure servers, restricted access, and staff training. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Services
Our website may include links to third-party sites. NorthStar is not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Your Rights
You have the right to access, correct, or request the deletion of your personal information in our records, subject to legal and ethical obligations. To make a request, contact us at the email below.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:

NorthStar
Email: [email protected]
Address: 5 Carlow Court, Whitby, ON L1N 9T7
Phone: 905-444-7470